FAQs

FAQS

Here we answer some of your frequently asked questions...

  • if you are under 16 years of age
  • if you are under 19 years of age and in full time education
  • if you or your partner are getting income support
  • if you or your partner are getting family credit
  • if you are over 60 years of age
  • if you suffer from glaucoma
  • if you are over 40 years of age and have a family history of glaucoma
  • if you require certain types of complex lenses
  • if you are registered as blind or partially sighted
No. All you need to do is make an appointment. You can ring, email us or just call in. We may even be able to see you without an appointment.
On average about every two years. Certain people may require more frequent examinations. For example diabetics or people who have a family history of glaucoma. Children should also be seen at least every year and in many cases every six months. We will advise you when we would recommend your next appointment, and our computerised recall system will automatically send you a reminder when you are due.
Just telephone the practice for an urgent appointment. We have more appropriate equipment for examining the eyes than a G.P. and we can decide on whether you need to be referred.
When you have an N.H.S. eye examination you are entitled to an N.H.S. voucher (if you receive help-see previous questions) and this can be put towards spectacles or contact lenses-but not both. Contact lens aftercare is not covered by the N.H.S. though and so this can be done through our Eyeplan care scheme or paying privately for this.